People just want to find out if they can get to where they need to go in time. No ifs or buts or face-saving PR tactics -- just inform people what they need to know, preferably real-time. After all, there's no point hiding now because there is no place to hide. Hopefully this lesson hasn't been lost on other government agencies out there that have often been criticised for “not getting it”.
(Updated) A full public inquiry has now been convened, says PM Lee, to determine the root cause of the breakdowns. A separate panel of experts will also do a "thorough check" on the healthiness of the rail network.
Hopefully, maybe either one of the two will be able to tell the people what SMRT so far hasn't been able to -- just what the hell has been going on.
People just want to find out if they can get to where they need to go in time. No ifs or buts or face-saving PR tactics -- just inform people what they need to know, preferably real-time. After all, there's no point hiding now because there is no place to hide.
ReplyDeleteHopefully this lesson hasn't been lost on other government agencies out there that have often been criticised for “not getting it”.
(Updated) A full public inquiry has now been convened, says PM Lee, to determine the root cause of the breakdowns. A separate panel of experts will also do a "thorough check" on the healthiness of the rail network.
Hopefully, maybe either one of the two will be able to tell the people what SMRT so far hasn't been able to -- just what the hell has been going on.